Customer Service Intern - Global Industrial Leader

Join Air Liquide, a global leader in gases, technologies, and services for industry and health, as a Customer Service Intern in the vibrant heart of Bali. This is your opportunity to gain hands-on experience in a dynamic, international environment while contributing to our mission of delivering innovative solutions to our customers. In Badung, Bali, you'll be part of a team dedicated to providing exceptional customer service, ensuring that our clients receive the best support and solutions tailored to their needs.

As a Customer Service Intern, you will play a crucial role in our customer service operations. You'll be responsible for handling customer inquiries, resolving issues, and providing assistance to ensure customer satisfaction. This role offers a unique blend of learning and growing in one of the world's most respected industries, with opportunities to develop your skills and advance your career.

📋 Tanggung Jawab Pekerjaan

• Handle customer inquiries and provide assistance via phone, email, and chat.
• Resolve customer issues and complaints in a timely and efficient manner.
• Assist in the development and implementation of customer service strategies.
• Maintain accurate records of customer interactions and service requests.
• Collaborate with the customer service team to ensure high levels of customer satisfaction.
• Provide support to the sales team by assisting with customer follow-ups and demonstrations.
• Participate in training sessions and workshops to enhance your customer service skills.
• Contribute to team meetings and brainstorming sessions to improve service processes.

🎓 Kualifikasi & Syarat

• Currently pursuing a degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Basic knowledge of customer service principles and practices.
• Proficiency in English, both written and spoken.
• Ability to work in a fast-paced, dynamic environment.
• Willingness to learn and adapt to new technologies and processes.
• Previous experience in customer service or a related field is a plus.
• Excellent organizational and time management skills.

🛠️ Keahlian

Lowongan Terkait