Cache Recovery Shift Lead - Operations, SPX Express

Shopee · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-03

FULL_TIME⭐ TERVERIFIKASI

Rp 8,000,000 - Rp 12,000,000 per bulan

Join Shopee as a Cache Recovery Shift Lead and play a pivotal role in ensuring seamless logistics operations across our SPX Express network. Based in the vibrant regions of Bali, you will lead a dynamic team to optimize parcel recovery, dispatch, and fleet management. With a competitive salary of Rp 8,000,000 - Rp 12,000,000 per bulan, this is your chance to make a significant impact in the logistics industry.

In this role, you will oversee daily operations, manage a team of recovery agents, and ensure timely resolution of parcel issues. Utilizing tools like SAP and internal logistics software, you will streamline processes to enhance efficiency and customer satisfaction. This position offers substantial growth opportunities within a rapidly expanding company.

📋 Tanggung Jawab Pekerjaan

Lead a team of recovery agents to ensure efficient parcel recovery and dispatch operations.
Monitor and optimize fleet management to ensure timely deliveries.
Utilize SAP and internal logistics software to streamline recovery processes.
Resolve parcel issues promptly to maintain high customer satisfaction rates.
Conduct regular team meetings to discuss performance and operational improvements.
Collaborate with cross-functional teams to ensure seamless logistics operations.
Implement and enforce safety protocols to ensure the well-being of team members and customers.
Provide training and mentorship to new team members to ensure high performance standards.

🎓 Kualifikasi & Syarat

Bachelor's degree in Logistics, Supply Chain Management, or a related field.
Minimum of 3 years of experience in logistics or a similar role, preferably in a fast-paced environment.
Proven experience in leading and managing teams.
Strong knowledge of SAP or similar logistics software.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.
Familiarity with Indonesian regulations and industry standards.
Valid driver's license and clean driving record.